Mar 3, 2021

“Love and kindness are never wasted. They always make a difference. They bless the one who receives them, and they bless you, the giver.” Barbara De Angelis

In this episode, we’re going to explore how to create and maintain a culture of kindness in our organizations. We’re also going to discuss positioning...

Feb 27, 2021

Introduction

Back in the early days of the Internet, about 22 years ago, I hired a salesperson named Shirlee Davidson to help us generate revenue from Adoption.com. At the time, Adoption.com was very new and very unprofitable. Our expenses were more than three times higher than our revenue. Shirlee Davidson still works...

Feb 9, 2021

Where the Story Begins

Moviegoers tend to love great origin stories. We want to know how beloved or hated characters became the hero or villain. We want details and stories to help us make sense of their decisions and motivations. Some great movies telling origin stories include Batman Begins, Guardians of the Galaxy,...