Mar 17, 2021

In the early days of Eric Farr’s company BrainStorm, Inc. a client came to them about a problem with an order. Their client needed the order for a training meeting the next Monday and Eric’s company promised they would have the order in their European office in time for the training. Later the BrainStorm team...

Mar 17, 2021

Bill Crawford owns an amazing pizza restaurant named Righteous Slice, which makes some of the best pizza I’ve ever had. When entrepreneurs own a business like the one Bill Crawford owns it is important to have loyal customers. The probability of selling to an existing customer is 60-70%, while the probability of...